What action should staff take if clients do not have advance directives?

When clients do not have advance directives, the appropriate action for staff is to provide written information about advance directives. This approach is essential because it ensures that clients are informed about their options regarding end-of-life care and medical decisions. Advance directives, such as living wills or healthcare proxies, help individuals express their wishes in situations when they may not be able to communicate personally. By providing written materials, healthcare providers can foster understanding and facilitate discussions about these important documents, empowering clients to make informed decisions about their healthcare preferences. This proactive measure aligns with ethical and legal considerations in patient care, as it promotes autonomy and informed consent.